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Privacy Policy

Last updated: September 8, 2026

Nauti Expeditions (“Nauti Expeditions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or booking our travel and expedition services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

 

1. Information We Collect

Depending on how you interact with Nauti Expeditions, we may collect:

Information you provide directly

  • Full name

  • Email address

  • Telephone or WhatsApp number

  • Country of residence

  • Travel dates

  • Number of travelers

  • Booking and accommodation information

  • Information necessary to organize tours, transportation, activities, or other travel services

  • Messages, inquiries, and other communications you send to us

  • Payment or billing information when required to process a booking

 

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited and interactions with our website

  • Approximate geographic location

  • Referring website

  • Date and time of visits

This information may be collected through cookies, analytics tools, and similar technologies.

 

 

2. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and requests

  • Prepare and manage tour or expedition bookings

  • Communicate with you before, during, and after your trip

  • Arrange transportation, accommodation, guides, activities, and other services requested by you

  • Process payments and related administrative matters

  • Provide customer support

  • Improve our website, services, and customer experience

  • Understand how visitors use our website

  • Send information about our services, special offers, or travel updates when permitted by law

  • Prevent fraud, misuse, or security problems

  • Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and, where required, with your consent.

 

 

3. Sharing Your Information

Nauti Expeditions does not sell or rent your personal information.

We may share relevant information with trusted third parties when necessary to provide the services you request. These may include:

  • Hotels and accommodation providers

  • Airlines or transportation providers

  • Local guides and operators

  • Boat or expedition operators

  • Activity providers

  • Payment processors

  • Technology, website, email, or booking service providers

  • Professional advisers or authorities when required by law

We only provide third parties with information that is reasonably necessary for them to perform their services or fulfill a legal obligation.

 

4. Payments

Payments may be processed through third-party payment providers. Nauti Expeditions may not directly store complete payment card information when payment processing is handled by an external payment provider.

Payment providers process information according to their own privacy policies and security practices.

 

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure the effectiveness of our website and marketing.

We may use third-party analytics or advertising services that collect information about how visitors interact with our website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

 

6. Marketing Communications

If you provide your contact information, we may occasionally send you information about Nauti Expeditions, Galápagos travel, new experiences, offers, or other relevant communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

Transactional and service-related communications, such as booking confirmations or important information about your trip, may still be sent when necessary to provide the service you requested.

 

7. Third-Party Websites

Our website may contain links to websites operated by third parties, including accommodation providers, booking platforms, social media platforms, payment providers, and other travel-related services.

Nauti Expeditions is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

 

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

 

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and booking records, resolving disputes, and complying with legal, accounting, or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it.

 

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your information where legally permitted

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information about how your personal information is processed

To exercise a privacy right, please contact us using the information below.

We may need to verify your identity before processing certain requests.

 

11. International Transfers

Because travel services and online technologies may involve companies or service providers located in different countries, your information may be processed or stored outside Ecuador.

Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable privacy laws.

 

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically.

 

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact Nauti Expeditions:

Nauti Expeditions

Harju maakond, Tallinn, Pohja-Tallinna linnaosa, Saani tn 2/2-26, 10149,

Email:info@nautiexpeditions.com
Website: Nauti Expeditions

We will make reasonable efforts to respond to privacy requests within the timeframe required by applicable law.